Terms of Service

Effective Date: 6 May 2026

Last Updated: 6 May 2026

Welcome to the Galston Vet website. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree to these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing or using the Galston Vet website (the ‘Site’) or any services offered through it, you confirm that you are at least 18 years of age (or have parental/guardian consent), and that you agree to these Terms of Service and our Privacy Policy.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations.

• Transmit any unsolicited or unauthorised advertising or promotional material.

• Attempt to gain unauthorised access to any part of the site or its related systems.

• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the site.

3. Veterinary Services and Medical Disclaimer

The information provided on this website is intended for general informational purposes only and does not constitute professional veterinary advice, diagnosis, or treatment.

Always seek the advice of a qualified veterinarian with any questions you may have regarding your pet’s health. Do not disregard professional veterinary advice or delay in seeking it because of something you have read on this website.

In a medical emergency, contact us directly or visit the nearest emergency animal hospital immediately.

4. Appointment Bookings

Online appointment requests made through our website are subject to availability and confirmation by our clinic. Submitting a booking request does not guarantee a confirmed appointment until you receive confirmation from our team.

We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Repeated no-shows or late cancellations may result in a cancellation fee.

5. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, and design elements — is the property of Galston Vet or its licensors and is protected by applicable Australian intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.

6. User-Submitted Content

If you submit content to our website (such as reviews, enquiries, or comments), you grant Galston Vet a non-exclusive, royalty-free licence to use, display, and reproduce that content in connection with our business. You represent that any content you submit is accurate and does not infringe any third-party rights.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. Galston Vet does not endorse, control, or assume responsibility for the content or practices of any third-party sites. Accessing these links is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Galston Vet and its staff shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use the website or services.

• Errors, omissions, or inaccuracies in the website content.

• Unauthorised access to or alteration of your data.

• Any other matter relating to the website.

Nothing in these terms limits liability for personal injury, death caused by negligence, or any other liability that cannot be lawfully excluded under Australian Consumer Law.

9. Disclaimers

Our website is provided on an ‘as is’ and ‘as available’ basis without any warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.

11. Changes to Terms

Galston Vet reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Galston Vet

Address: 7 Arcadia Road, Galston, NSW 2159, Galston NSW, Australia

Phone: 02 9653 1622

Email: galstonvet@gmail.com

Website: Galston Vet